Taskmaster: The Live Experience
For our second engagement by Emma Brunjes Productions, The Left Handers were tasked (pardon the pun) with delivering a top-quality front of house team for much anticipated Taskmaster: The Live Experience. Working with a production company with the prestige and profile of Avalon meant that the whole team needed to be of the highest calibre.
The team had to handle a complex box office system with multiple audience tracks running concurrently, and groups in timed entries with little margin for error. They were also responsible for delivering instructional briefings to guests before entry. All of this had to be done with the level of fun and engagement that audiences expected from such well known IP.
As well as staffing the entire Front of House team, we offered support to the in-house Stage Management team by providing cover for the Assistant Stage Managers in the event of illness or being short staffed. In total, we staffed over 15,000 hours over 5 months peaking at almost 850 in a week.
Our team absolutely excelled, and you only have to look at the number of Google reviews that say something positive about our team to see the impact they had, with comments such as:
“I've added a star for the sake of the staff, who to a person were very bright, energetic, friendly and helpful. They are clearly working very hard to do what they can to make everyone's time at Taskmaster: The Live Experience as enjoyable as possible”
We also received consistently great feedback across the building from day one on the project, with the operations manager, director, duty managers, company manager and supervisors all commenting on how much they enjoyed working with our team. Having a large number of staff on our books that are familiar with the ins and outs of time-coded immersive attractions meant we were able to hit the ground running on this project, and make life easier for everyone on site.
As an agency we also remained agile to accommodate variable requirements in staff numbers and offer flexibility to the client over time. Audience numbers fluctuated with weekends and school holidays, and opening hours were adjusted throughout the duration of the experience running. The Left Handers were able to adapt quickly to changes without any negative impact to the quality of the team. This meant the client didn’t have to be concerned with finding and recruiting temp staff just to handle busy holiday periods, or with retaining quality staff when hours dropped.
